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911 Dispatch Supervisor Sergeant Bruce Olson, 911 Dispatcher Dylan Krause, Karla Eppler ME-PD, NRP (Emplify), and Sheriff Roy Torgerson

Vernon County Sheriff’s Office dispatchers recognized for life saving efforts

VIROQUA, Wis. – Two Vernon County Sheriff’s Office dispatchers were recognized this week for their life saving efforts during a recent medical incident. Representatives from Emplify/Gundersen Tri-State Ambulance recognized the lifesaving efforts of Sheriff’s Office 911 Dispatchers Cyndal Johannes and Dylan Krause on Tuesday, July 22.

911 Dispatch Supervisor Sergeant Bruce Olson, 911 Dispatcher Cyndal Johannes, and Karla Eppler ME-PD, NRP (Emplify)

The Sheriff’s Office says Johannes and Krause were presented with Emplify EMS coins and certificates illustrating their vital role in the success of a medical incident on February 3, 2025. In an amazing display of teamwork, Johannes and Krause kept the links of the survival chain tight and intact, resulting in achieving an incredible outcome for the patient.

911 Dispatch Supervisor Sergeant Bruce Olson, 911 Dispatcher Dylan Krause, and Karla Eppler ME-PD, NRP (Emplify)

Sheriff Torgerson praised the dispatchers work.

“I so greatly appreciate the amazing work of all our dedicated 911 communications professionals,” said Torgerson. “Today was a special day for 911 Dispatchers Johannes and Krause and I ask the community who support them to join in this celebration of success. Thank you, Emplify/Gundersen, for bestowing this great honor to a group that at times can be overlooked.”

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